2/10 Κακό
31 Μαΐ 2025
We were not able to stay. We were arriving late so we called ahead to let them know. They said they would go ahead and check us in so that all we had to do was stop by the desk when we got there to get our key. When we arrived they informed us they gave our room away. They said that’s what you get when you book through a third party. So.. at 2 am we had to find somewhere else to go. The room was non-refundable so we had to get the hotels approval in order to get our money back from hotels.com.. which takes a few days.. I’m not sure where the problem is here.. but this has never happened to us before.. but now I don’t know if I will use hotels.com anymore.
Julie
Julie, οικογενειακό ταξίδι 3 διανυκτερεύσεων
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com