2/10
Room was not clean upon checking in…
Was very awkward when the cleaning staff opened the door on my daughter and i because the room “needed to be cleaned” There was pubic hair in the sink which stood out the most to me aside from the dead smeared bug on the floor and the dirty sheets. Incredibly disappointing…drove two hours from WPB to see a concert absolutely should have driven back. The staff was condescending when we called to report the dirty room. A woman from management called me the next day and was very professional / apologetic for the inconvenience I recommended they do a deep dive into their staff and who is representing their brand. Not a luxury experience what so ever. If sensitive to smell the scenting within the hotel / if hyper aware of toxins and phthalates, formaldehyde, benzene, and volatile organic compounds (VOCs) i would highly advise you to not book your stay here. Hope whomever finds this review helpful! I certainly wish I had this level of authenticity when coming from a review / feedback prior to spending $1000 + on a room.
Lyndsey
Οικογενειακό ταξίδι 1 διανυκτέρευσης
