4/10 Επαρκές
2 Σεπ 2025
Nothing Changed
I thought I would come back and give the Hyatt another chance. As I stated in my last review, Hyatt has been the brand that I’ve used since traveling as a child with my parents. But this particular hotel property I’m unsure about what is going on. After a long day of working, I came in and my room had not been touched. No clean towel bed unmade, no vacuuming. Upon speaking with the person at the front desk, she states that they ask if we wanted daily cleaning. They did not, but I don’t understand why you have to ask for daily cleaning. As long as I have stayed in hotels for the last 57 years. I’ve never had to ask a hotel to clean my room daily. Upon further investigation, the blanket on the bed was stained. I will include pictures. There was no mattress cover on the mattress, just a blanket thrown underneath the sheets. The floor needed to be vacuumed. This is inside of the room which is interesting since I received a note from your company stating how important cleanliness is.Nothing has changed since my last visit two weeks ago the floors in the hallway need to be cleaned the elevator the same dirt the same dirt that I saw two weeks ago was still in the elevator. Nothing wiped down. I’m so confused. Hyatt in my mind has always been a very important brand and I understand that some of your properties may be independently owned, but there should be a standards. This will be my last review of the Hyatt because I will not be staying there anymore. Thank you
Juton
Juton, ταξίδι 2 διανυκτερεύσεων
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