A solid C+. Scratchy sheets and towels, very noisy (but the location is very noisy, so it can't be helped), staff as friendly as it gets for New York (which isn't very), very crowded and the bathroom had very little storage for toiletries and bath products. However, it was clean. Nickel and diming for everything (a dollar for bag storage, really?) is not nice. The decor is lovely; it's clearly a beautiful property.