The Point at Poipu by Diamond Resorts

Great location! Can walk to beach, shops etc easily! Lots of space in the room. Wasn’t a fan of the pool- it had a “sand” beach surrounding it. I would have preferred just tiles. Kitchen cupboards are worn and could use a renovation in the kitchen in general. Service was good! Enjoyed our stay. Price was affordable for three weeks!

The property is aged. The rooms need an upgrade. We found bugs in our beds. They dont let you check in til 4 and you have to be out by 10. At 10:02, the housekeeper knocked at the door and pushed us out. The property is quite large and if upgraded could be very nice. Front desk staff gave me a lot of bad info on hotel policies and how things work

If this wasn’t my absolutely favorite place I’ve ever stayed, it’s definitely in the top 3. The only downside to this place was that they only offer 2 bedroom units (no single rooms). The pool is huge, the rooms are spacious and it’s only a 5 minute drive from a lovely shopping and dining mall.

Not on the beach and long corridor inside walks.

First off, the staff was amazing! From the minute of arrival through the final check out they were so friendly and helpful. The views and location were incredible also. Without a doubt I will be back!

Let's go over everything... the check-in was rude and dismissive, admittedly late at night, but probably not the best preview of the future. The drain in the shower stall got clogged very quickly and rendered it unusable. The second bathroom (the smaller one) took ten minutes of running water for the shower to provide warm water. The A/C was not effective and for some reason, I'm going to guess on purpose, shut itself off after an hour or two so when we returned end of day, the room was invariably hot. The door sensor (for the magnetic lock) malfunctioned and had to be replaced, so we were locked out of our room completely as a comedy of errors unfolded, obviously, we the clients were blamed for the most part until the problem (the door) was fixed. The happy hour starts at 4 PM but the bar by the pool is open at 8 AM, by afternoon, the kids were unable to swim in the pool due to the large number of rowdy and obmoxious drunks. This was the final straw for us, we complained to the manager, and were told security was busy but was usually patrolling the area around the bar (a total lie, the one security guy was never around there). Please don't go there if you have small kids, if you value a/c in Hawai'i, or if you don't like drunks. On the other hand, a swimming pool bar open at 8 AM could be a big draw for some people.

It was nice. Wish they had either an earlier check in or later check out. For just one night, we couldn’t really enjoy the pool.

Chose this to have the space of an apartment for the same price as a room at my conference hotel (the hands Hyatt). Was the envy of others who stayed at the Hyatt with family. Better condition than some of the old reviews suggest. Big rooms, pool was fine for us. Air con worked well and s needed. Concierge not that helpful and felt sorry for them, knowing they are competing for your business. And not forced on you like old reviews suggest. We actually went to the presentation to get the offered discount on an activity. Room was almost the same walking distance from the conference room as others in the Hyatt, and could use the beach there.

Great choice for a hotel in poipu! Rooms are condo style bedrooms with kitchens. The grounds are beautiful and the pool is amazing. Staff was excellent and helpful with their recommendations. Great place to stay.