Your people are great. The gentleman who checked me in and the young lady who actually made omelets for folks in the morning were polite and professional. First-rate.
The room was not first rate. An odor (that, of course, I would get used to and then leave only to come back and experience it anew), an unfortunate red stain between the bed and TV, a rattling sound near the television that continued intermittently through the night, a toilet that doesn’t appear to be fully attached to the floor (and, perhaps not coincidentally, didn’t flush very well).
Please give your really good people really good rooms to book. It would be a nice match.