We stayed at this property for four nights, and unfortunately, our experience was not ideal. During the first two nights, my husband had significant difficulty sleeping, which negatively impacted our time in the park. We couldn’t pinpoint the exact cause of his discomfort, though the beds were somewhat comfortable. We also struggled to adjust the room temperature to our liking, assuming it was due to a motion sensor that might have turned off the air conditioning.
On the third night, my husband woke up gasping for air, unable to breathe. His CPAP machine had shut off. After turning it back on, it shut off again after approximately 15 minutes. He contacted the front desk for assistance, and was informed that all the outlets in the room are controlled to shut off automatically after 15 minutes of no movement. We were alarmed by this, as it seems both unsafe and impractical. We are also concerned that this important detail was never mentioned to us at check-in.
This system raises serious safety concerns, especially for individuals who rely on medical devices such as CPAP machines. Additionally, it makes it difficult for guests to charge electronic devices like cell phones. The lack of disclosure regarding this policy is troubling, and we believe it is only a matter of time before it causes significant issues for a guest. For the sake of future guests’ safety, we strongly urge the management to reconsider this practice and ensure that this information is shared with guests duri