The Manager Janis doesn’t speak proper English.
Shampoo, conditioner or shower gel are not included on the tariff. Only for the first day as a compliment. But he couldn’t explain this without going into a fury, when I went to the reception to ask more.
Then, mysteriously, my Bermuda shorts appeared written in ballpoint pen. It was not an accident, it was done by hand.
I recommend to the manager to take a customer service course and other one in English.
Good towels, wifi, air conditioning, cleaning.