6/10
My stay in the Omni Severin was a 3/5. I went on this trip as a solo trip, to take a break from the recent stresses of life. The following day after I had checked in, I noticed a large mound of hair in the shower (see photo). After gagging a few times, I immediately called the front desk. The front desk attendant immediately moved me into another room, where the housekeeping was much more thorough. The bed was soft and luxurious, the staff were friendly and helpful. Other than the gross mound of hair, my stay was great.

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