To start I was very happy with the staff service and effort. The room was clean and facilities were clean and kept. BUT, when we arrived the room smelled smoky so I asked if it was a smoking room. They said no such thing. so I believe it is because tons of people smoke in the courtyard and the rooms can get smoky if doors open. we decided candles would work and we would stay, and then we realized the toilet was partially plugged and would not flush properly. They delivered a plunger as maintenance was gone at 10:00 at night. I couldn't fix it, so we asked to be moved to the only room available. At 10:30 at night we were moving all of our staff, with only one staff member working. Nothing more she could have done. Then as I am going to the new room, in the courtyard I get "propositioned" by what I assume were people "working" in one of the rooms. It was a lot to go on, and still not get offered any type of a rebate. But I did not want to be too hard on the staff because she really was doing her best.
as far as what she/they could control the hotel was not bad especially for the price. But, too many things going on in and around the hotel to make me feel great about staying again.
Price is good for the room, cleanliness, and amenities, and staff...but we had too many things not go well to stay again.