6/10
The location was amazing. The hotel is under construction or remodel, so the staff was wildly disorganized, the room was not very clean, and the room we were in was not the remodeled side, so it was pretty poor quality all around.
Bed was very uncomfortable, shower didn’t work properly, floors were very dirty and there was visible mold and water damage near the room door.
Construction workers set off the fire alarms and the staff never came out to tell the guests if it was safe to return back inside. We missed our morning commitments due to the fire alarm making us delay.
They state that it is valet-only parking, but the valet service attendant smelled absolutely awful and made our car smell terrible for the whole day.
Nobody seems to know who is in charge.
The friendliest and most helpful people were the cleaning staff.
Luckily they comped our valet charges, but the whole stay was definitely not worth it.
I’m sure it will be nicer after the remodel, but right now it is a disaster.
Jessica Lauren
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