8/10 Πολύ καλό
5 Μαΐ 2025
Great hotel, front desk service was awful.
This was a great value. The hotel is quite nice, the beds are comfortable and it was very clean. That being said, our experience at check in was terrible. When we first approached the desk, the man working was having a nasty exchange with someone on the phone. I booked two rooms at the same time through a third party. One room was not showing up during check in. Despite showing the receptionist my email, he insisted that he didn't have it. After I found a confirmation number for the second room, he seemed to find it. In the meantime, a woman staying at the hotel was waiting...she tried to ask a question to which he rudely told her that she would have to wait. All told, our check in took about 15 minutes. Far too long for having already reserved a room. We could not get the volume on our TV to work but didn't want to ask the man at the desk for anything. Good tactic on his part? The woman working in the morning was very friendly.
Brett
Brett, ταξίδι 1 διανυκτέρευσης
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