Grand Hotel Mercure Biedermeier Wien

very good location and service

Good location, great staff. Booked the lowest priced room which was very shabby and badly in need of refurbishment. Several faults so they moved us to a Privilege room for no extra charge - much better

Great location, very easily accessible by U-Bahn or walking. Close to the Stadtpark for ice skating, surrounded by convenient restaurants and cafes. Highly recommended, I would definitely stay here again in Vienna.

This has to be one of the worst, if not the worst, stays I've had in a hotel. The only positive I can find is the location which although it is not central, it is still very convenient. The mattress was like sleeping on a rock and imagine I actually prefer hard mattresses but this was horrible. I woke up in pain, literally, every single day. The room generally was average, at best, the wifi was dodgy, there was a lot of noise but the most serious issue was that we suffered a bug attack during our stay and we obviously had to professionally disinfest all our things, at a considerable cost, once we returned. Absolutely terrible.

Excellent location just a short walk from major public transport station. Great staff and comfortable rooms at a good price.

Very professional staff. Very cosy and neat room.

Need more than one person on reception.

Nice hotel near the subway system and shopping center. Very helpful staff. Good restaurant next to hotel. Comfortable though a bit old.

Este un hotel putin altfel.Intim ,primitor ,atmosfera de sarbatoare.Mobilat cu gust,curatenie exemplara,micul dejun diversificat si de calitate.Foarte aproape de WIEN MITTE centru commercial cu multe magazine si gara pentru trenurile spre aeroport CAT si S-bahn 7.Un sejur placut din toate punctele de vedere

We had a lovely stay, and the location is perfect for getting around Vienna with ease.