This was my fourth stay this season. My first three were delightful in every way. This time, I arrived before check-in time, was told my room wasn't ready (fair enough) but was told I could have a different room for more money. I took it. The thermostat didn't want to work in that room; staff very promptly turned on the heat--but then it would get warmer but not cooler unless I turned it off altogether. There was a door to an adjacent room, too, from which I could hear TV and normal-volume conversations. Eeyew. And, finally, because the room faced the outside, I was treated to really loud music at a party venue nearby until very late. I'll stay here again, but the honeymoon is over!