After viewing the beautiful pictures online, I thought I'd treat myself for my birthday while visiting the east coast. The area and location were great, the balcony and view were nice, and is the one thing that kept me from insisting on moving to another location, which I initially wanted. The issue was that the actual room I received was not similar to the pictures on the website. It was very difficult to speak with someone, but the young lady I was able to speak with was very nice. They didn't have another location available, so I stayed. I didn't feel like spending my birthday reseaching hotels again. I asked to see if the manager would be willing to do a small discount on ONE of the four days. He was not willing. The pIace is called "National at Pentagon City online, but the actual location was listed as something else. Drove by it three times. I attached a couple of pics just show I wasn't being unreasonable. Next time, I WILL go further to make sure I get what I pay for...