DoubleTree by Hilton Chicago - Schaumburg

Arrived to find soap still in the shower from the previous guest, so I doubt it was cleaned. In the second room we rented a piece of paper that gives information that was sitting on the nightstand was somewhat stuck to the table and something all sticky was under it. Gross. Neighboring guests were loud and using foul language. We could hear every word they were saying and friends or relatives across from them were going back and forth between the rooms. They kept trying to open the adjoining door between our rooms. This was well after midnight. We tried to ignore it because we could tell they were excited about a graduation, but ended up calling the front desk to ask them to call and ask them to politely quiet down and not disturb other guests. We called a second time about an hour later. The front desk never called to ask them to quiet down. We could hear every word, and the phone never rang. This started again around 5:40am after a very sleepless night, and we called again after 30+ minutes of being disturbed. Again, no one called the room to ask them to be respectful of the other guests. I paid for my room and expected to use it for a night's rest. The front desk didn't care. The lack of attention given to the room was not acceptable. It was both rooms we rented and not just one. Most of the staff was friendly and helpful face to face.

Great!

Front desk was curtis and professional. The was very clean and the bed was comfy. It has a down comforter. The was a little smaller then expected and lay-out was shapped oxward. The close early. But overall was a nice place to stay as long as the price would be competive, but only when you catch a deal. Other wise its over priced.

An older hotel without any modern amenities. No fridge in the room, no smart tv, old style, everything in the room seemed old. Breakfast was only ok. Nothing special.

Great stay just a few minor conditions. The refrigerator was leveled using a paper cup, the toilet seat was extremely loose and the heat/air unit cover was broken.