I really enjoyed my 3-night stay at this simple, well-located inn. It's an easy walk to the Dutch quarter with tons of cafes and shops, and is half a block from the tram that goes to the Hbf station for a trip into Berlin. I rented a well-maintained one-speed bike from the hotel, which turned out to be a great way to get around the massive palace grounds--it was so fortunate I could pedal between sites instead of walking for miles. My room itself was up multiple flights of a steep twisting staircase. No elevator. I had a backpack so it was ok but ask for ground floor if you have a rolling suitcase. Everything was very clean except the comforter had hairs on it, but the clerk promptly replaced it. Free coffee in the morning for opting out of daily maid service. Clerks spoke excellent English and were friendly and knowledgeable about sites in the area. Thanks, ladies.