Red Roof Inn Mt Laurel

You get what you pay for

Whenever you stay at a motel that only has a small window and no access to a front desk, you're in a seedy area. I booked this because I needed a place to be close to my bride before her wedding day. Reviews were ok. Upon arrival, the lady at the front desk did not greet me or smile, she just came to the window and I told her i was checking in. For some reason she couldn't find my reservation right away and asked what name it was under and appeared confused. She found it and provided my key. This area is dark and seedy with suspicious characters and it was late so I called my husband as I walked to my room. Room reeked of cigarettes and the comforter appeared to have holes in it from them. The other patrons were noisy on and off and I got up to look out the window to check on my car a few times. I never felt completely comfortable. In the future I'll spend more money for better accommodations.

MELANIE, Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Απρ 30, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

My worst stay in a hotel ever.

I had to stay because my card had been debited for the nights I reseved. I wish I has seen the hotel before booking, I would've cancelled. The environment was filthy and smelt of weed throughout. I had tiny insect bites and unclean sheets. It was horrible. In trying to save money, I goofed. I was penny wise but pound foolish.

Faith, Επαγγελματικό ταξίδι 3 διανυκτερεύσεων, Απρ 2, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

Cigarette smell

The rooms say no smoking but smelt like cigarette smoke really bad. I sprayed air freshness that didn't work. Tried to sleep but couldn't sleep due to the smell of cigarettes. I couldn't change my room because it was sold out. So i just ended up leaving and losing my money. 😡😡

nakisha, Ταξίδι 1 διανυκτέρευσης, Μαρ 29, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

Terrible Experience

Terrible experience, I arrived late around 12-1 in morning to be greeted by a random man in thr parking lot who seemed confused when I asked to clarify if he worked there (he was literally getting in his car as I arrived). Then he proceeded to tell me the door locks werent working properly that night and he was angrily leaving after speaking with the owner. He assigned me a room which was decent except for one towel with pubic hair still on it. The next day I came back to find my room serviced and all of my belongings GONE. Upon speaking with I assume some manager, he informed me I was assigned the wrong room and they ended up taking my stuff from my room and keeping it in lost & found. I did not stay for the second night of my reservation. Terrible experience, no more Red Roof Inn for me! Multiple police cars were on site during my arrival also, not sure what had happened.

Ταξίδι 2 διανυκτερεύσεων, Μαρ 22, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

Syringes Outside Your Door

Having to step over syringes to get to our hotel door should have been a clear sign for us to just turn around and leave. There were holes in the walls filled with little pieces of paper. The electrical was a mess! The toilet seat and toilet paper holder were broken. The bed was hard and the pillows were flat. Constant noise throughout the night and morning of other guests pounding on doors, yelling, screaming at others. Spend the extra cash to stay somewhere nicer, you will not regret it.

Taylor, Ταξίδι 1 διανυκτέρευσης, Μαρ 12, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

Unhappy

No Internet in certain rooms. Doors get stuck so won’t open, if you get lucky and make it into room no working light in restroom. Asked for a refund and got it. Only positive from stay

Ταξίδι με φίλους 5 διανυκτερεύσεων, Μαρ 3, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

Could be better

Only pleasing thing that its pet friendly stay but the environment not so great no one picks up their dog waste no many areas for your pet to use bathroom found a part of a needle under the bed super gross

Charese, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Φεβ 11, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

A little sketchy at times of night. Yet staff were excellent! They figured a way to make up for all the issues like no heat and bad water flow. Doesn't seem like the ownership wants to go the extra mile in buying better fixtures and a little paint. But the ladies on staff were really nice in helping with any issues.

Henry, Ρομαντικό ταξίδι 1 διανυκτέρευσης, Φεβ 11, 2022

Αυθεντικό σχόλιο πελάτη της Expedia

The room was filthy, with numerous holes in the wall and disgusting unidentifiable gunk splattered on the walls throughout. The exterior was littered with trash and the room reeked of stale cigarettes. I asked for a different room and the new room’s door was open, beds unmade, with trash scattered on the ground. We had no choice but to leave and stay somewhere else. I am appalled, this is unacceptable, and I expect AT MINIMUM a full refund.

Connor, Ταξίδι με φίλους 1 διανυκτέρευσης, Φεβ 3, 2022

Αυθεντικό σχόλιο πελάτη της Expedia

Booked a non smoking room but the room they gave me, and the lobby smell like weed

Ho-Tung, Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Φεβ 3, 2022

Αυθεντικό σχόλιο πελάτη της Expedia