Hilton Garden Inn Los Angeles/Hollywood

Took my money and never stayed there

This hotel is the Hilton nonetheless, so I’m not saying anything about the hotel. But the staff is not in it for the job or customer service. They are in it for the money, throw the service out the window. I will not recommend this hotel if your looking to be taken care of.

Mark, Ταξίδι 1 διανυκτέρευσης, Ιουν 3, 2021

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Smoke and mirrors: Basic Hollywood hotel

No food service and gym, hot tub closed. No amenities available except pool. Cabanas were dirty. Rooms were okay but Hallways smelled of marijuana. Paid too much for limited amenities.Parking is $25 per day. Only plus side is that it is within walking distance to Hollywood walk of fame, that is if you’re comfortable dodging vagrants and the tent city in front of and next to hotel. Very disappointed. Basic hotel with luxury pricing.

Erica, Οικογενειακό ταξίδι 4 διανυκτερεύσεων, Μαΐ 31, 2021

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Horrible Hilton Express

This is a horrible place. Front desk Staff were very rude. They tried to rip me off $50 dollars extra for parking without telling me. Then the front desk staff told me rudely to look for some other hotels if I did not like it. It was very embarrassing in front of my family. It was horrible to look for another hotel at the last minute. But I did find one better then them in Hollywood and we stayed there for 2 days. I will tell all my FB friends about the bad experience I had with Hollywood Hilton Express. Horrible, Horrible, Horrible Hilton Express.

MUJAHID, Ταξίδι 2 διανυκτερεύσεων, Μαΐ 31, 2021

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Would not Recommend to Stay

Hotel was not what I expected its an old Hotel, front desk was not Friendly at all, plus i was Double charged for parking on my credit card statement, called Hotel to get it corrected to no avail, so I had to Dispute the extra parking charge with my Credit Card Company

Marcus, Ταξίδι με φίλους 3 διανυκτερεύσεων, Μαΐ 28, 2021

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The hotel was nice and clean but the parking was horrible if your not there early enough you miss out and have to walk 20 min from another parking lot . Plus the hotel charges 25 a night for parking . As a quest parking should be free

Jesus, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Μαΐ 14, 2021

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Hotel was duty, my room was ready duty! Was no towels on my room! Toilet was clogged! Lot of noise! Pool door was not working we have to walk around the hotel!

Sergio, Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Μαΐ 8, 2021

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Clean rooms but horrible hotel.

The hotel smells like weed when I entered and all throughout my stay. I don't mind people smoking but God damn every time I would go out from my room to the parking it would constantly reek of heavy weed. Another thing is guest wouldnt put on mask and the valet didn't wear one either. I only stayed for 3 nights and I really considered getting a different hotel because it was so noisy in our room.One thing they don't tell you is that parking fills up quick and if you stay out late and theirs no parking guess what, you can't park their. You have to find somewhere else to park and on top of that I already paid the fee of 25 dollars and I had to pay an additional 20 to park at a hotel nearby. The only good thing about the hotel was the rooms since they were clean, they don't provide water unless you are a hitlon member. Another Small thing that sort of got me weirded out was that the cleaning lady went through my bag and organized my clothes, I don't mind it but it's a bit weird.

robert, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Μαΐ 6, 2021

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Nice hotel

Beautiful hotel. The service was good and the room was nice & big. The sierra seafood buffet was absolutely delicious! The only problem was it was a bit pricey.

Elizabeth, Ταξίδι 1 διανυκτέρευσης, Μαΐ 1, 2021

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I’ll stay elsewhere next time I’m in Hollywood

Clean Hotel, Clean And comfortable room. Rude Customer service young lady at the desk. And they charge additional fees for parking even though their hotel rates are amongst the higher end of similarly rated hotels. No breakfast services. You get an airy vibe that everything is extra. I’ve stayed with this company in multiple cities. This was the least favorable.

Ταξίδι 1 διανυκτέρευσης, Απρ 30, 2021

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Never staying here again!

this is the second time that I make a reservation thru Hotels.com and when I get to the hotel they don't have the reservation "in their system". It is annoying and almost embarrassing that in front of other costumers they ask you for documentation as if it was not true that you made the reservation. To make things worse, I was asked to call "the third party" (hotels.com) to fix the problem. I will never stay in this hotel again. They also tried to charge me additional taxes when the hotel room had been pre-paid.

LUIS, Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Απρ 28, 2021

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