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Arena Hotel

2.5 star property
Hotel within walking distance of SAP Center at San Jose

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arena Hotel

Lobby sitting area
Suite, 1 King Bed | Living area | Flat-screen TV
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Front of property
Front of property

Reviews

6.2 out of 10

Good

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Single Room, 1 King Bed, Accessible

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Basic Single Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (No Jacuzzi Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (No Jacuzzi Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | Flat-screen TV

Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

AC Hotel by Marriott San Jose Downtown

Pool
Pet friendly
Parking available
Free WiFi
8.8 out of 10, Excellent, (1068)
The price is $215
includes taxes & fees
$186 per night
Dec 23 - Dec 24
AC Hotel by Marriott San Jose Downtown
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About the neighborhood

Map
817 The Alameda, San Jose, CA, 95126

What's nearby

  • SAP Center at San Jose - 6 min walk - 0.6 km
  • San Jose Civic Auditorium - 2 min drive - 2.2 km
  • San Jose Convention Center - 2 min drive - 2.1 km
  • CSU San Jose State University - 4 min drive - 2.9 km
  • PayPal Park - 4 min drive - 3.5 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 11 min drive
  • San Carlos, CA (SQL) - 35 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
  • Tamien Station (Caltrain) - 4 min drive
  • San Jose Diridon Station - 7 min walk
  • San Jose College Park Station - 19 min walk
  • San Jose Diridon Tram Stop - 6 min walk
  • San Fernando Station - 12 min walk
  • Childrens Discovery Museum Station - 18 min walk

Restaurants

  • ‪Luna Mexican Restaurant - ‬11 min walk
  • ‪Five Guys - ‬7 min walk
  • ‪J Lohr Vineyards & Wines - ‬10 min walk
  • ‪Hawaiian Barbecue - ‬19 min walk
  • ‪Crema Coffee Roasting - ‬6 min walk

About this property

Arena Hotel

Arena Hotel puts you just a 5-minute drive from SAP Center at San Jose and San Jose Convention Center. You'll have free perks like WiFi and self parking. Also, CSU San Jose State University and PayPal Park are just a 5-minute drive away. The property is just a short walk to public transportation: San Jose Diridon Tram Stop is 6 minutes and San Fernando Station is 12 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 89 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Eco-friendly toiletries

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Arena Hotel
Arena Hotel San Jose
Arena San Jose
Arena Hotel Hotel
Arena Hotel San Jose
Arena Hotel Hotel San Jose

Frequently asked questions

Does Arena Hotel offer free cancellation for a full refund?
Yes, Arena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Arena Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Arena Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Arena Hotel?
No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.
What's the area around Arena Hotel like?
Arena Hotel is a short 6-minute walk from San Jose Diridon Tram Stop and 6 minutes' walk from SAP Center at San Jose.

Reviews

6.2

Good

6.4/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Reserved and paid 2 months in advance. Arrive for check in and the parking lot was empty and there was a handwritten "closed for business" sign. Attempted to contact the property of course were unsuccessful. No notice, no refund. Further research showed the property was actually sold last year to the city and is no longer a hotel. Not sure why I was allowed to make a reservation in the 1st place.
Jaime, 1-night family trip
Verified Expedia guest review

2/10 Poor

My reservation was canceled so I found lodgings elsewhere
Andrea, 5-night trip
Verified Expedia guest review

2/10 Poor

Arena Hotel rescinded my booking one hour before my arrival. No reason given. I had to scramble to find a place to stay for the night. Good thing Orbitz helps you out.
Clinton, 1-night trip with friends
Verified Orbitz guest review

2/10 Poor

The property was closed by the city. There was no business there.
kenneth, 1-night trip
Verified Orbitz guest review

2/10 Poor

I paid the full amount for my reservation upfront. When I showed up to the hotel, it was closed with a "CLOSED FOR BUSINESS" sign on the front door. There was no notice from the hotel or Expedia. I was stuck in the rain and had to find another hotel last minute.
Verified Expedia guest review

2/10 Poor

Showed up on the day of my reservation just to find the hotel was closed for business. I was charged for a room and was not notified in advance that the hotel had closed for good. Now I'm having a hard time getting my money back. Contacted Expedia 6 days ago and have not heard back since.
Karina, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Nice large parking lot
Frances, 2-night romance trip
Verified Expedia guest review

2/10 Poor

This place was horrible! They were out of business and they didn’t even call to let me know not to come wasted my time oh and the guy that answered the phone was unprofessional and rude!! Hope this place shuts down and never opens for business!
Elizabeth, 1-night trip
Verified Expedia guest review

2/10 Poor

They never should have taken reservations if they knew they were closing
Chris, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT BOOK!!! Sold to the city for a homeless shelter but still takes your money through bookings and refuses to return it
Monique, 2-night family trip
Verified Expedia guest review

2/10 Poor

They closed. They allowed me to book, and pay for the room then closed the hotel without contacting me. I booked this room months in advance. I showed up to check in with my whole family then head off to the retirement ceremony (once in a lifetime experience) and the hockey game. So it's not like we could just "go home". People were literally loading up trucks with couches etc from the hotel! I asked what was going on and the lady said we are closed!
Timothy, 1-night family trip
Verified Expedia guest review

2/10 Poor

This hotel has closed. Nightmare.
Turned up to check in only to find that the hotel has closed. No notification from the hotel or hotels.com.
Chris, 1-night trip
Verified Hotels.com guest review

2/10 Poor

You processed my reservation, but the hotel is closed, they don have services now.
AMILCAR E, 1-night family trip
Verified Expedia guest review

2/10 Poor

I went to the hotel and there was a note on the door. Hotel close for good.
Patricia, 1-night trip
Verified Expedia guest review

6/10 Good

Hotel is old and run down. Room had a smell to it. Very loud, but to be expected. Bathroom has seen better days. Tub was all cracked and discolored. Pillows on bed are half the size of an average pillow like they were for children. Why? Will not stay here again. Towels were old and some stains. Very gross.
Mary, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Not as good as it used to be
The hotel advertised a breakfast and even had a sign in the lobby but when we went down for it, we were told no breakfast. This hotel is near the SJ Sharks arena. There were people having parties until past 4am. When we called at 2:30 to complain about the noise next door, we were ignored. Post pandemic, this hotel needs a lot of upgrades. There were places in the bathroom that needed patching and the carpet by the bathroom door was soaking wet.
Samantha, 1-night trip
Verified Hotels.com guest review

6/10 Good

it was just MEH
The Hotel didn't have any amenities. There were cobwebs and damage, One electrical outlet didn't work at all, the bathroom door handle was loose, and in general it wasn't what I expected. No gym or pool to work out with. Overall, it was dingy, which made the room look shabby.
Lauren, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE
DO NOT STAY HERE! This place was terrible. Truly. We got there early and were not allowed to check in without paying an extra fee, which I declined and I do understand. After the game we were in town for, we went to check in and I could see right away that the rooms are nothing like the photos. They have duct tape where the floors and the tile meet. Our room wasn't cleaned, just the bed was made. I know this because there were drip spots on the floor and the toiletries had all been opened. There was used soap next to the sink. The bed is very uncomfortable. And things like the remote obviously never get cleaned. The shower was so gross we didn't even try to use it. AND NONE OF THAT WAS THE WORST PART. Why didn't we leave you ask? Well because we had just enough time to put our stuff in the room and then left for dinner reservations. When we came back, our room had been ransacked. All our bags had been emptied and our things scattered all over the bed. We had some missing cash so we called the police and ended up waiting for them until 3am because we were told we had to make a report to get a refund. The property claims their cameras weren't working. The workers could not have cared less that our room was broken into. Since the door looked fine, seems like they had a key. Seriously, this place is a total dive and we did not feel safe. It may be convenient to the Arena but is not worth it at all.
Catherine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lorena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

PAMELA, 1-night trip
Verified Expedia guest review

6/10 Good

Long time guest a little disappointed
We stayed here the last 10+ years. Great location with walking to the arena and restaurants a plus. Did not like the 4 pm check in but this was spelled out in the reservation. They did open at 3:50 pm and we checked in the same room as last year. The air conditioning did not work but good breeze cooled us down. Just disappointed how the hotel is slowly getting run down. For the price, location and room size is hard to beat. We will be comparing other hotels next year.
Joseph, 2-night trip
Verified Hotels.com guest review

6/10 Good

Elizabeth, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Close to event. No one at the desk for over an hour.
Roman, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

Martin, 1-night trip
Verified Expedia guest review