6/10 Καλό
28 Ιουν 2025
ok
Great area & city but felt let down by the management within this hotel.
We had an issue with our v expensive executive room- no slippers, robes, leaky shower etc but a v noisy room so not slept well!!
Could hear the trains, announcements, people outside on the street & we were 5 floors up!! all due to the air vents being left open on our windows which we could not shut as far too high up.
Requested a change of room but had to wait next day at 3-4pm!
not happy , & a big inconvenience & not even a apology from Gabi duty mngr.
we were only there for 2 days too.
On a positive note Kim ( in the breakfast room) was welcoming, professional & polite- the breakfast was excellent, everything you could think off was there, fresh omelettes were v good.
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