I was very disappointed with my stay at this Best Western. The room was outdated and poorly maintained, with tiles falling apart. The breakfast room was dirty, and the food was cold, lacking in quality and variety. Most staff were friendly, but the kitchen manager was especially rude and unhelpful, which added to the unpleasant experience. Additionally, the hot tub was out of order, and the pool was dirty and filled with leaves. Overall, my experience fell far below expectations.