Azul Ixtapa Beach Resort and Convention Center - All Inclusive

The facilities are in good shape, the service was very good, and the buffet food was ok (Nothing special). If you want to spend your vacation staying at the pool area is a very good option. The pools are great, specially the kid's. If you are a beach person, it might depend on the season, but in September the beach is impossible to use. The beach was very dirty due to the rainning season. The a la carte dinner was amazing, very very good. To use the beach we had to go to Playa La Ropa, which was in good condition.

I have been coming to Ixtapa for over 20 years and was not aware this property was even here. We have always stayed south of the Marina on the hotel "strip". I was very pleased with this resort and I have been to many others so I feel qualified to give my opinion. Food quality at buffets can be challenging for resorts and I thought the Azul food quality was above average. The sit down restaurants were nice too and the menus had varied cuisine. I enjoyed every meal. We were a little turned off with the restaurant reservation process that limited us to only 3 nights but we made do. Hotel staff were extremely nice and accommodating, both wait staff and room cleaning service. The towels and wash clothes in the room were very rough. We would have preferred softer towels for drying off after all day sun from being around the fabulous pool. 2 separate levels with fountains and tanning shelves. We never had any problems finding chairs around the pool, a problem at many other resorts. It was right on the ocean, beautiful beach and all rooms boats an ocean view. We were on the 7th floor and the view was just fantastic. Overall, on a scale of 1 to 5, I would rate this resort a 4.5.

The location the poolside restaurant everything perfect.

Overall this is a good resort property. I would recommend it for families as there is an amazing water park for children. The other pool areas are impressive as well. The buffet food was decent but got a little tiring after 5-7 days. They usually had Italian and Mexican themes and sometimes changed it up and offered Asian or BBQ. There are 2 a la carte restaurants that require advance reservations. One is fine dining and the other is fish/seafood at a beautiful restaurant built along the shoreline. Two of us are vegetarian and we found that the choices were somewhat limited but we never went hungry. The beach does not have good sand, it's more like clay. The waves are fairly tame making them suitable for children to play in. Sailing and kayaking are offered free of charge. Our room was comfortable and clean with a king bed and chaise lounger and a decent size balcony with a beautiful view. There is no coffee maker or mini fridge. Room service is offered for an extra charge. There are 3 towers. Tower 3 backs onto the convention centre which can be extremely noisy when they have outdoor events and parties. There a number of activities offered each day - zumba, pilates (no yoga), a bike tour through the ecological reserve, archery and aquasize to name a few. Wonderful staff! The Azul is not right in Ixtapa. It's a little further north near Playa Linda and Ixtapa Island. To get to the shopping areas you will need to take the local bus (16 pesos) or a taxi.

The food was good nice bleach view and good people

Property was beautiful. It had a wonderful view of the ocean and Ixtapa island. We upgraded to a room with a balcony. Staff were very helpful with this. The hotel is certainly family friendly which made it rather noisy at times. They had the same band playing every night. They could have turned down the volume a notch or two. The food in the buffets was ok. After two weeks it all tasted the same. Our meals at the ala carte restaurants were not great. We chose to eat out in Ixtapa for the second week of our stay. Overall we did enjoy our stay. Next time we will probably choose a resort closer to hotel row. Will save money on the cab rides into town.

Good facilities but food selection and quality could be higher

This place is awful. Terrible food. Too many people. Photos look nice but there are sooo many people packed in. You cannot sit by the pool or on the beach. Too many people. Trashy. Gross place.

We live in mexico and we go every few months to an all inclusive hotels all over the country. This one is by far the lowest rated of all. and I will share the reasons why: 1. Food standard is very low. all resturants are with the same food during the morning with no vegis, only one plate of chese offered and very low capacity of ages chefs. At night you have few resturants that are good but nothing more. the wine of the house is low quality and there is no option to buy wine. 2. Rooms - All mattresses are with springs, very low quality and make the night sleep very bad. All of the cushions are also low quality and even that we asked to get new once it was impossible. No drinks or other things in the mini bar like they do in other all inclusive. 3. Kids Club - we have 3 kids and when we go to Iberostar or Hyatt Los cabos, they want to stay more... here they didn't want to go and stay. The kids club work with no interesting activities for the kids, they do a some activities that they ask money for... like a 100 pesos for cocking activitity. the team also was without the proper enegry I think. 4. THIS IS THE ONLY ALL INCLUSIVE THAT ASKS 150 PESOS A DAY FOR INTERNET IN YOUR ROOM.. AND NOT ONLY - FOR ONLY ONE DEVICE !!!! never seen somthing like this before. Over all not a place to take your family in you want a good all inclusive hotel

Fabulous staff! Very friendly and helpful. Only downside was the location of the hotel was a bit far from Ixtapa.