As others say the lifts can take ages, twice in our 4 day stay we had to wait for more than 15 minutes! for a lift, so be prepared for long waits (we were on 32nd floor). It is well situated, just a 4 minute walk from 2 different subway lines. There are numerous bars and restaurants as well as supermarkets within 5 mins. The lone star pub opposite very cheap and a real typical NYC joint. There were some maintenance issues but were sorted. Beds are very comfortable as are the pillows rooms have good free Wi-Fi, fridges and tea/coffee makers and big TV’s. Of course you’re in NYC So rooms are not big but you just put your cases on the seating or desk. Breakfast gets very busy regardless of time in fact one day we got sick of waiting for a seat and went out. They have fresh fruit salad, yoghurt, bacon or sausage, scrambled eggs, bread and bagels including GF as well as salad, boiled eggs and cereal.
The on-site restaurant is expensive with a limited offering but the main reason you stay here is the fantastic city views which are truly awesome.