2/10 Κακό
13 Φεβρουαρίου 2025
Yikes
Poorly managed hotel that lacks customer service expertise. Housekeeping is an extra charge so do not expect linen changes, fresh towels, or a quick wipe down. Probably not a big deal if you are only staying 2 nights but certainly a problem for anything longer than that. After speaking with a Manager (Abbie), their housekeeping policy is vague and I was told I could have housekeeping services for an extra charge. She also told me that they do not advertise that they provide housekeeping. Shame on me for assuming that a hotel would clean your room daily. Double check to see what size your bed will be as there seems to be discrepancies around this as well. Our room was street level so we had the pleasure of listening to cars driving by all night. This was a suite that was over a $1k nightly rate. Confusing layout with numerous elevator rides required to get from point A to point B. Guests wander around looking confused. Overall, expect to pay 5 star prices for a 2 star experience.
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