2/10 Κακό
9 Ιουν 2025
Hotel was paid for in advance on hotels.com. Upon check in I was asked for a credit card for a $100 deposit. Upon reviewing my credit card statement the deposit showed up and fell off as it should however they also charged me again for the room. I called the hotel to have this refunded and they said that the only charge they show is the hotels.com charge. I provided my receipt and statement as proof that I was charged twice and they refused to refund me. I am now disputing with my credit card company. The room was survivable but was dirty. We also chose this hotel because it had a pool but were unable to swim as pool was extremely dirty and somewhat green. Avoid this place!
Ashly
Ashly, οικογενειακό ταξίδι 2 διανυκτερεύσεων
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com