Wingate by Wyndham Schaumburg / Convention Center

Very friendly staff and excellent accommodations. A very nice breakfast buffet as well.

At first glance, the hotel is nice. Clean, newer, and in a good location. The staff is friendly. But, the beds are horribly uncomfortable and hard. We tossed and turned all night long. Within 15 minutes of checking in, the people in the room called the front desk to complain about how loud we were walking. We nearly got kicked out. I assumed that it was because we had kids, and they were excited. But, later that night, from about midnight to 4am, we listened to the people in the room above us pace the floor. We came to the conclusion that there is not much amid a barrier, or insulation, between floors. This made me feel better about the complaint against us, since it proves that we really aren’t that loud. Maybe the people were just ‘uppity’. Anyway, not a bad hotel, but probably wouldn’t stay again for the value.

This felt like a renovated property. While aesthetically acceptable, the “bones” of the hotel creaked above us when people moved and the walls were thinner than newer constructions. It didn’t help that just as we fell asleep at 12:30 AM we were awakened to what sounded like massive amounts of furniture moving above us. At first I tried to ignore it but when I could hear massive creaking and scraping (no joke) through my noise canceling headphones I went downstairs to complain ask to move but was told there weren’t any double queen rooms available. When I got back to the room my wife and son were up and my wife called downstairs to have the manager come up and listen himself. Within seconds he told us he would move us after hearing it himself. To be fair, the daytime manager told us to grab his card and he would get us a free stay the next time we were in town since we booked through Hotels.com and he couldn’t refund us.

Great stay but would love to know when the bar was open inside the hotel!

Decent location with lots of dining options nearby. The room was comfortable and very clean. Very good and restful stay.