Comfort Inn Los Angeles near Hollywood

Serivice is terrible. I was totally disrespected at this hotel by the front desk worker Christine. Had a five night stay here and during the 4th and 5th night this hotel deactivated the key to my room, denying me access. On the 4th day the guy simply had me verify my information and checked the photo copy of my driver license that all hotels make when checking in. The next day they did the same exact thing in deactivating my key and denying me access to a room that had already been prepaid for. This time though, Christine is persistant on me showing my drivers license. My DL is in my car, i just worked 12 hours that day. I nicely ask if my job id would be cool. She declines and says no to my suprise. I mention it is a copy of my license on file. She tells me she still needs to see ID. I am irritated at this point and I am expressing my dissapointment from the last two days of them deactivating my key. She escalates things and threatens to refuse my business. Now im upset and we argue back and forth after she called the police on me for absolutely no reason. I stayed until police came and i was not arrested or even taken in to custody because i DID NOTHING wrong. She refused my service and made a key for officers for me to collect my belongings in the room. Which was funny because i had still not shown her my license. The lady is clearly afraid and timid around african americans and should show more respect to working customers. I am currently exploring taking legal action.

The hotel rooms are very clean, the king size bed was very comfy. The tub is a good size and the shower has good water pressure. I was happy there was a mini fridge and microwave in room. Our first room's bathtub plug didn't work and the woman at the front desk very quickly moved us to a new room with no issue. There is free parking that is under the building and gated. Every employee was wearing a mask and there was no breakfast buffet because of COVID (still coffee service and pre wrapped muffins!). Excellent part of town to stay in, right on edge of Silver Lake & Echo Park so there are tons of places to walk to. The thai place in the same complex as hotel is very good. The only downside to this whole stay to me- I have no idea why this hotel provides tiny weird lumpy pillows instead of regular sized bed pillows but I am told this is true for all Comfort Inn's and Wyndam hotels not just this one.

Nice Hotel. Very clean. The bed was very comfortable. Underground parking. The only down side was our neighbors who made a lot of noise.

All very well only by suggestion should they provide baby cribs..!

Ilove

Had a great stay. Room was nice large and clean. Had amenities such as an iron and ironing board. Bed was comfortable. Staff was nice and helpful. My only issue was the coffeemaker leaked water but it was ok due to the complimentary breakfast.

Good

The secured parking under the building was a big plus.

Clean and comfortable hotek in a so so neighborhood

This inn was a great value. Parking is free in gated lot under the building. The free breakfast was good. There was only one thing I think could be improved, the pillows were horrible because they were hard and lumpy. Bring your own if you can.