• No Jacuzzi: This was my first time at a resort without a hot tub, and it was a big disappointment. The only one was in the paid spa, which cost $29 for a 1-hour session.
• Paid Menus at Restaurants: Every restaurant featured a paid menu, which felt out of place at an “all-inclusive” resort. Many of the dishes I wanted to try were in the paid section. The staff also actively promoted these items, felt inappropriate.
• Terrible Steakhouse Experience: I ordered the premium ribeye from the paid menu, only to receive a piece of frozen meat with a poorly cooked crust.
• Smoke Alarm Issue: The smoke alarm malfunctioned at 4 a.m., waking me up with relentless beeping. Had a technician to fix it at 4am.
• Limited Entertainment: Evening programs ended too early, typically between 8 p.m. and 10 p.m., and restaurants closed by 10 p.m. as well. It was impossible to both enjoy dinner and participate in the evening programs.
• Weak Daytime Activities: The daytime activities were underwhelming. For example, there was no DJ by the pool bar, no foam parties, and no inflatable obstacle courses or fun competitions.
The resort had a few standout features, including a nice kids’ pool with a water slide, offered a decent variety of drinks, and a well-equipped fitness center. The rooms were spacious, comfortable, and well-stocked with towels, featuring a great in-room Jacuzzi. The Japanese restaurant’s teppanyaki cooking show was a highlight, and the taco restaurant and breakfast were excellent.