4/10 Επαρκές
13 Ιουλ 2025
Drab and Uninviting
This was recommended to me as the "host hotel" for an event I was attending. The exterior of the hotel appeared drab and uninviting however the lobby was clean and while a bit outdated, was nice and appears as shown in the online photos. The room was fine for the price I paid however the lock on the door wasn't working but was quickly rectified by the front desk personnel. The bathroom is small, needs updated, and the bathroom door replaced. I left a tip for Housekeeping with a note to replenish a few things after the first night. They replaced the items as I requested, grabbed the tip but didn't take the garbage, clean the bathroom or make the bed. Actually they never cleaned the room for the entire time I was there. The hotel advertised free breakfast however one of the mornings the woman overslept so breakfast was unavailable. The hotel advertised a swimming pool and hot tub but that too "was unavailable" with apologies for the inconvenience. I spoke with the manager to express my concerns and she offered to comp one of the nights, but as of yet I haven't received the credit. I am very surprised this is offered through Hotels.com but more surprised that it is a Ramada and Wyndham property. Very disappointed.
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