I arrived at 2:30, check in was supposed to be 3pm. There was a line of guests and the receptionist said to all of us, “there are no clean rooms. No one can check in for 45 mins.” Fine, we were a little early anyways and it was only supposed to be 15 mins past check in time. So we go eat, come back… 4:30pm and we were still unable to check in. This time there was no one at the front desk and a lobby full of guests, someone went to the attached restaurant looking for someone who works there to help, the chef came out and told us all “I can’t find anyone, but no one can check in.” We were there for a game that started at 6pm and we were unable to even put our luggage in our rooms. We went to the game, came back after and still were unable to check in. We finally got into a room at 3am after having to stay out all night just to give them enough time to have a room ready and even then they put us in a room that was not what we booked. The walls are paper thin. We could not sleep all night because we could hear literally everything from the other rooms and in the hallways. Then the room alarm clock start going off at 5am, we did not set it. We noticed all the rooms around us also had alarms going off, it was so ridiculous. I will NEVER stay there again. It was also dirty, towels, walls, floors. Awful experience.