6/10 Καλό
26 Φεβρουαρίου 2025
Great service, underwhelming otherwise
The lobby puts on a big show, but the rooms were pretty underwhelming. I also booked this hotel 4 months in advance and specifically booked this one because it was one of the few in the area with an indoor hot tub and pool. When we got there, it was closed. When we asked the front desk they said that it was, “Just the time of year for the pool to be transitioned outside.” I can certainly understand that there are times pools will be closed for scheduled maintenance or even surprise unscheduled maintenance. But if it is going to be scheduled maintenance, I feel like they should have to put a note up in advance on the website. Feels misleading otherwise. The staff were so incredibly helpful. The service was great. They made it right and were very kind with what was honestly somewhat of a silly complaint. Grateful for the staff but was overall unimpressed with the hotel itself.
Sophia
Sophia, ταξίδι 2 διανυκτερεύσεων
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