HiLight Suites Hotel

There is one thing with this hotel. Don't believe to the picture on web site even though they claim that that there are 3 types of rooms, but I didn't see hardwood floor, just carpet.

Worst place to be with family. Toilet/bathroom in the main bedroom. So if someone wants to go in the toilet need to go through the main room which can be most awkward, specially in the middle of night. But it never mentioned in any website that the toilet is in the main bed room.

The hotel is clean and the staff is friendly and efficient, but based on the reviews and photos I expected more (for my money). The family suite we stayed in on the 4th floor looked nothing like the pictures - slanted ceiling, carpeted floor, stuffy inside. The sofabed for children consisted of two separate pull-out mattresses on metal frames with a gap in-between them. This is not exactly child-safe (in a family suite!) -my son managed to hit his head on the metal frames in the gap before he realised this was not a normal bed. One of the windows in the area where children slept was missing the blind cover leading to the room being fully lit by 6am. The stuff quickly came up with a remedy (taping the window), but I had a feeling this was not the first time they were dealing with this issue. There are other minor details (no chair to put clothes on in the main sleeping area, minimalistic closet with 5 hangers for 4 people, no hooks/bars in the bathroom to hang up used towels) that just added up to the feeling of being a bit disappointed.

Liked size of rooms.Actually suites. Nice hotel. Location good, restaurants couple blocks away.

all was very good, only that there was not enough toiletries, towels were very small to wrap around even a small woman's body , no bathrobes which would have been nice...staff very helpful ,taxis were booked before we came and met us at the airport on time ,and again when leaving, all was excellent location etc. This was our first New Year in Vienna ...2019

Great room and quiet location very close to 1 district

Spacious, comfortable, clean, and convenient. This hotel checks all the right boxes and more.

Excellent room in an outstanding location!

Excellent location, just outside the Ring, close to StadtPark U-bahn, numerous good restaurants and major sites. Staff were most polite, cooperative and helpful.

We were disappointed with our room. We had requested 2 beds which according to Hotels.com was a king and queen. When we arrived we were given a room with one queen bed. I returned to reception and after a period of time I was shown to a room with 2 single beds and informed that there were no rooms with 2 larger beds. The room was nice and pretty big but not what we were expecting. Didn’t find staff very friendly either. There is no restaurant in the hotel so getting food after breakfast is not possible. My friend went down for s cup of coffee. The coffee cost €3. She gave €5 to pay and received no change. Very rude and an expensive cup of coffee which was very tiny anyway. I would not stay here again if I returned to Vienna.