Our check-in was fine, but when we went to bed, I felt bugs in the bed. Sure enough, there were these black bugs in our bed and on the ceiling. We immeditaley went downstairs to request antoher room as we thought they were bed bugs.
The staff showed us a posting they had in the lobby with information on the bugs called elm bugs. That was a relief, but still gross that they were in the beds. We asked for another room, but they were booked. They offered to strip and replace the bedding and vaccum and clean the room. We reluctantly accepted as it was after 10pm.
When we returned to the room, the beds were clear of bugs, but we did see them on the ceiling. Also, the headboard was so dusty I knew they didn't clean very well.
For our inconvenience, they offered us 3 free breakfast vouchers. So after a terrbile nights sleep we went to the restaurant for breakfast. The Waiter announced to us they they wouldn't be seating any more diners as the restaturant was full and he was the ONLY waiter who showed up for work. We gave our free vouchers to the people who were getting seated and left.
When we arrived at my mom's house I asked her about this supposed "bug infestation". She was unaware of anything and her house, not very far from the Sage Brush Inn was CLEAN AND CLEAR!!! NO BUGS!!
This place was gross, dirty, terrible, unprofessional. We will NEVER go back. Such a shame since the place is very lovely. Our stay was Friday, September 27th.