VIP Executive Entrecampos Hotel & Conference

Sadly this hotel is not 4-star. It's 2-star at best. The service was excellent - the staff are friendly, polite, and very helpful. Unfortunately they are excellent staff working in a shabby, run-down hotel. My room was not what I expected. Stains on the carpet, grubby windows overlooking an atrium of dead plants, minibar unstocked and unplugged. There wasn't even a kettle or coffee sachets. The bathroom was clean and spacious, but mouldy and the bath had no plug. Everything just seemed worn-down, tired, and badly out of date. I couldn't find the gym or swimming pool, and when I asked I got a shrug. The bar was only open one night. Breakfast was very nice, but overpriced considering the shabby state of the hotel. I chose this place for its location next to the university, but unfortunately I won't be coming to this hotel again.

The room requires renovating badly.

The check in process was smooth and the reception staff were very friendly and helpful. The first room they gave smelled damp and appeared to have damp on the walls. I was given another room after telling reception. The man from reception escorted me up to the new room to check that I was satisfied. Overall, the rooms really need updating. The carpet seemed filthy. When I had a shower the next morning, the water didn't drain well so I was standing in a large puddle. I checked in around 1am after the chaos of a missed connection at Lisbon airport. So, I had made the booking myself about 15 mins before I arrived. Ordinarily, I wouldn't stay in a hotel of this standard and I definitely wouldn't stay again unless the rooms are refurbished significantly. It was a short distance from the airport (taxi less than 10 euros) and the bed and pillows were very comfortable and of good quality.

Comfortable hotel stay for two nights conference. Quiet and safe area just a short walk to Entre Campos metro station and Continente supermarket. I enjoyed the swimming pool, fitness room and sauna.

Had a one night stay, and I have to say, for the price I paid, it was fantastic.

Good location away from the town center

Awesome hotel

The hotel is a little tired, however it was very clean and comfortable the staff were friendly and the breakfast was great. Overall outstanding value for money.

Location was important to us and this fit the bill. Service was great and the front desk staff went above and beyond.0

The hotel has easy parking (covered, next to the building), in general has a very professional appearance and quickly attended to our requests (crib was already in the room when we arrived and that was great). However, several details significantly impacted our overall experience: 1) the carpet in our room looked disgusting - several stains and old-looking appearance that contrasted with the rest of the elegant room; 2) there is a glass wall between the bed and the bathroom that while it looks fancy it’s incredibly inconvenient - impossible not to wake up your partner (or baby!!) if you have to use the restroom in the middle of the night; 3) the parking has poor instructions at the gates and doesn’t always work... Had an attractive price but not sure we’ll stay there again.