2/10 Κακό
18 Αυγ 2025
Average hotel and definitely not a five star hotel
The hotel was basic and especially the customer service experience . Everyone was indifferent for the customers , just doing their job typically . The blond lady at the Buffett restaurant at the door was really impolite and rude . We were waiting at the restaurant in order to have breakfast for more than a half hour while the restaurant was almost empty . Lack of customer experience and indifferent staff ! One day that should realize that a hotel is not just a room and a pool but rather a customer experience . This particular hotel is in that part below zero . Also the price is high for the level of service and for an outdated and old fashioned hotel as what . The room was 90ties same as pools . Also the fact that we had to pay a vallet for parking for 60$ while paying 600$ per night in an average room and does not have a free parking is just a joke. Finally no toiletries and amenities such as slippers etc - unacceptable for a five star hotel
Panagiotis
Panagiotis, ταξίδι 2 διανυκτερεύσεων
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