4/10 Fair
Room service is not up to the mark, require kitchen in hotel with 24 hours facility, bath tub was not working,
Water either to hot or to cold
Arpit
Palms Hotel
Mumbai hotel with indoor pool and restaurant
Located in the upscale Goregaon area, Palms Hotel offers a tranquil retreat with a serene garden and playground. Unwind at the 24-hour health club or take a dip in the indoor pool while staying connected with free public WiFi.
Popular amenities
- Pool
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Indoor pool
- 24-hour health club
- 24-hour room service
- 24-hour front desk
- Air conditioning
- Garden
- Front-desk safe
- Laundry service
- Meeting room
- Picnic area
Feel at home (6)
- Children stay free
- Playground on site
- Rollaway/extra beds
- Private bathroom
- Television
- Garden
Room options
Check availability for these dates
Showing 4 of 4 rooms
Standard Room
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Desk
Iron/ironing board
- 467 sq ft
- Sleeps 3
- 1 Double Bed
1 BHK Service Apartment
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Desk
Iron/ironing board
- 452 sq ft
- Sleeps 2
- 1 Double Bed
2 BHK Service Apartment
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Desk
Iron/ironing board
- 820 sq ft
- Sleeps 4
- 2 Double Beds
3 BHK Service Apartment
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Desk
Iron/ironing board
- 1050 sq ft
- Sleeps 6
- 3 Double Beds
Similar properties
Roswyn, A Morgans Originals Hotel
- Pool
- Spa
- Airport transfer
- Free parking
$406 nightly
$479 total
Mar 1 - Mar 2
Total with taxes and fees
Goldfinch Hotel Mumbai
- Spa
- Airport transfer
- Free parking
- Free WiFi
Good
88 reviews
$85 nightly
$101 total
Feb 14 - Feb 15
Total with taxes and fees
Svenska Design Hotel, Mumbai
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
108 reviews
$106 nightly
$126 total
Feb 16 - Feb 17
Total with taxes and fees
Fortune Select Exotica, Navi Mumbai - Member ITC Hotels' Group
- Pool
- Airport transfer
- Free parking
- Free WiFi
Good
108 reviews
$82 nightly
$86 total
Feb 15 - Feb 16
Total with taxes and fees
Four Points by Sheraton Navi Mumbai, Vashi
- Pool
- Spa
- Airport transfer
- Free parking
Excellent
284 reviews
$123 nightly
$145 total
Feb 21 - Feb 22
Total with taxes and fees
Rodas An Ecotel Hotel, Mumbai
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Excellent
163 reviews
$107 nightly
$127 total
Mar 12 - Mar 13
Total with taxes and fees
Dragonfly - The Art Hotel
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Good
73 reviews
$75 nightly
$79 total
Feb 15 - Feb 16
Total with taxes and fees
Ginger Mumbai Andheri
- Free WiFi
- Restaurant
- Air conditioning
- Gym
Good
82 reviews
$76 nightly
$80 total
Feb 15 - Feb 16
Total with taxes and fees
IRA By Orchid Mumbai T-2 International Airport
- Pool
- Spa
- Airport transfer
- Free parking
415 reviews
$66 nightly
$69 total
Feb 15 - Feb 16
Total with taxes and fees
The Fern Residency - Mumbai
- Pool
- Airport transfer
- Free WiFi
- Restaurant
Very Good
124 reviews
$92 nightly
$109 total
Feb 14 - Feb 15
Total with taxes and fees
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
About the neighborhood
Survey No. 169, Royal Palms Estate, Aarey Milk Colony, Goregaon, Mumbai, 400065
About this property
Palms Hotel
Palms Hotel is a great choice for a stay in Mumbai. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour health club, a 24-hour fitness center, and a garden are other highlights.
At a glance
Property amenities
Room amenities
Frequently asked questions
Have a question?
Get instant answers with AI powered search of property information and reviews.
Palms Hotel Reviews
4.8
Cleanliness
3.8
Location
4.0
Staff & service
3.8
Property conditions & facilities
8/10 Very good
nice Hotel and value for money. Stay was good and comfortable, The staff are very friendly, I am gonna be coming back sooner for sure .
Asif
2/10 Poor
Far away from the city... Very bad maintainance ... Good id you want to party with friends.. Big rooms
Verified traveler
4/10 Fair
Very poor
The hotel is not in working conditions. There is no restaurant to serve. Food is to be ordered from local restaurants & it is served in plastic bags. Horrible condition & wastage of money
Verified traveler
2/10 Poor
It was a terrible experience and will not recommend anyone this hotel. Dont undersatdn how did it get 4 stars. I wont even give 0.4 stars
Verified traveler
2/10 Poor
Hotel is in pathetic state. Its under renovation & I am not sure why they are still accepting bookings. No food, no room service.
Nitin
2/10 Poor
Expedia makes false promises
I opted for a 5 star hotel and what I got was a sad excuse of a hotel barely more than 1 star... all restaurants closed , property under renovation, water filled carpets, 3-4 dishes in breakfast..
Please do not advertise false deals...this was my last booking with Expedia.
Gaurav
4/10 Fair
no restaurent,taxi,very poor service in this hotel
hotel way road is very bad. no service ex. taxi, auto,restaurent,near by any shops.
Verified traveler
2/10 Poor
Most lousy five-star ever rating one star
The most Hari Bol hotel state ever right from the entry to the hotel no one help me whit my bags The rooms were in so poor condition that the Vindell will shaking on the fourth floor the Wi-Fi was not working in the room the restaurant was not working at the hotel the swimming pool was under construction the metal detector did not workThe lift did not work there was fungus growing om de Selinger af te HotelDe Moost dirty corridors De staaf was ok but the rest of the stay in the hotel wash horrible
lasse jonas
2/10 Poor
Worst 5 star hotel ever experienced
Worst experience in any 5 star property till today. I do not know why Hotels.com is selling rooms of this hotel.
No cleanlyness, smell in the rooms, no hot water in bathroom, no room freshner in the hotel, telephones are not working at all, power goes frequently and you have to live in the dark for more than 15 minutes each time power goes, lifts dont work most of the time.
Worst breakfast I have ever had in a 5 star hotel. They dont have table salt also to serve you.
Oops my god, it all happened in one night with us and surprisingly we survived.
NEVER GO THIS HOTEL PLEASE.
Jitendra
4/10 Fair
Good but far
Too far from city. Property under rennovation. Room is good and staff is helpful
Nitin
2/10 Poor
Shocking
I arrived to a hotel that was nothing like any photos had no bar, the place was an hour and a half out of Mumbai. They had the wrong booking and an entire floor of it was on fire. The hotel manager was on her own and did her best to assist me but it was frankly shocking. I refused to check in (another reason being, the booking was wrong and I was going to be kicked out the following day anyway) ... I'm still struggling to get my money back
S
4/10 Fair
Intialainen kokemus
Valitettavasti hotelli oli tyypillisesti intialainen, huonolla tavalla. Mikään ei toiminut kunnolla ja varsinkin asioitten korjaus kesti tuskastuttavan kauan tai sitä ei tapahtunut ollenkaan , kuten esim. huoneen suihku. Hotelli sijaitsee kukkulalla keskellä Mumbaita, mutta tie sinne on erittäin huonokuntoinen ja todella masentavien maisemien kautta. Ainakin kolme kilometriä ilman mitään "pysyvää" asutusta. Hotellissa ei tarjota alkoholia ja lähimpiin muihin ruokapaikkoihin oli varmaan neljä kilometriä. Kymmeniltä takseilta kysyttäessä kukaan ei tiennyt hotellia tai missä se on.Valitettavasti en uskalla suositella hotellia oikeastaan kenellekään, jollei halua extreme intialaista kokemusta, ja maksaa siitä ylihintaa.
Juha
2/10 Poor
The most horrible experience that you can imagine
The most horrible experience that you can imagine. Right from the check-in to check-out, it was really very poor service. We reached the hotel at 10PM and it took 4 hours to check-in . The staff was completely clueless and helpless. No one from the management was to be seen. The nightmare continued after check-in as the room was non-functional - AC not working, toilet flush not working, shower is only a trickle , kettle doe snot work and so on.
No one picks up the phone at the reception. You are completely helpless and want to run away from this place at the first opportunity and that is what we did even though we paid online for 3 nights
Almost every guest was screaming at the staff at the reception but what can the staff do .. they have no clue how to run a hotel or what is the meaning of customer servive
Rajeev Asija
2/10 Poor
Awful services
Very slow service.
Neeraj
2/10 Poor
DISASTER- AVOID AT ANY COST
Nothing works in the hotel - the showers don't, the net does not ,the TV in my rom did not. N despite bringing this to the attention of the staff nobody could do anything. N I found that everyone staying there was having similar problems
Sanjib
2/10 Poor
dont ever stay at this place
awful stay from the moment I arrived, room not ready (this as at midnight) and staff not sure when, construction in some rooms still incomplete, no internet, no cars available in the morning . So all in all the worst experience I have ever had and the staff not able to respond honestly. I was told wait 5mins whilst room is being made ready and 2 hours later it was still 5 mins, had I had other options I would have left immediately
harpal
2/10 Poor
backyard dump
Stay here if you want food poisoning. Food and hygeine here is at a low level, it is not a 3 star at all, more like 1 star at best. The safe in the room did not work, the TV did not work, the electricity was intermittent on some days, need I say more.
The staff, particularly the duty manager are ignorant. I checked out early and had ot relocate to another hotel due to the lousy food qaulity and cleanliness primarily.
paul
2/10 Poor
Palms Hotel tower and villas/ Mumbai
Palms Hotell Tower and Villas, er ikke det hotellet som vises på bildene under Hotels.com. Det er nabohotellet, som ligger 1 km unna, men med samme eiere. Palms hotel tower and villas er opprinnelig et gammelt erverdig hotell fra kolonitiden. De røde plysjmøblene fra den gang, brukes ennå. Hotellet bar preg av forfall, det var mugg overalt, og hotellet var under restaurering. Jeg bestilte hotellet pga bassenget. Det var ingen solsenger, og arbeiderne som jobbet på taket glante ned. Bygningsmateriale blåste også ned i svømmebassenget. Inngangspartiet var også fullt med bygningsmaterialer og rot. Hotellet lå en halv time fra kjørbar vei. Det var ingen butikker i nærheten. Hotellet var en stor skuffelse, og jeg følte meg lurt.
Inger S
4/10 Fair
無料送迎サービスは無かった（｀´）有料だった
ムンバイ国内空港で送迎を待っていたが1時間待っても来なかった!親切な現地の人がホテルに電話してくれたら２０分で行くと返答であったのに････結局タクシーで行った。帰りも国際空港まで送迎を頼んだらホテルの車だっだが７５０ルピー取られた。フロントで頼んだ時から無料ではなく７５０ルピーとは言われていた。乗らないと帰れないので頼むしかない。これはエクスペディアの間違いなのか?ホテルか?ドッチが悪いのかは分らないが有料であることは間違いない! こういう間違いはありがちだが不愉快だった!
送迎サービス
2/10 Poor
Very Shabby
The location is good, had a little problems reaching to the place. Very big property but very shabbly maintained. The rooms were good enough but with spots all around the room. Electric sockets hanging, black spots in the bathroom.
Food was not at all the kind to be served.
Rooms cost is pretty reasonable but the restaurant & the bar is overly expensive compared to the room which looked like a shabby highway hotel where a person would rest whn driving long distances. Big property but no maintenance at all. Wi-fi is charged one grand for 24 hours. Ive been in bigger 5 stars but none of them ever charged for wi-fi. I was thr for just 12 hrs but my overall experience " have much much better places in Mumbai.
Kapil
2/10 Poor
Mumbai
This is a very poor hotel and we are disappointed that Expedia continues to include the hotel on its website. We booked a deluxe villa and got a villa with mould on every wall of the room and bathroom, spider webs in every corner and a bath/shower/toilet that didnt seem like it had been cleaned since the 1980's. Upon entering the area of our villa there was an intense strong mould/damp smell. The water from bathroom taps spluttered out and was brown in colour. The hotel felt like the titanic - it might have been prestiguous in its day, but all thats left now are some old chandeliers full of spider webs, horrible mould and carpets that make your shoes dirty due to the in-ground filth. For our deluxe breakfast we were told there were no plates and no hot water for tea. The juice was also sparse and had black bits in it. There were ants/spiders on the tables and we werent able to have any toast as the toaster was unsafe to use! Our phone in our villa didnt work and the in-room safes werent working in the whole hotel. The bed was rock hard and it probably would have been more comfortable sleeping on the floor except I probably wouldnt have let my dog sleep on the floor. The location was equally disappointing - far away from most things. On our first day we struggled to get a taxi to take us to the hotel. Once there, we struggled to get a taxi to take us out. This is an awful hotel - I wouldnt recomend it to my worst enemy.
Rita
8/10 Very good
Peace at the Palms
It's right near the airport, and so calm and peaceful that you would think it was far away. I really enjoyed my stay there.
Anonymous
10/10 Exceptional
Verified traveler
4/10 Fair
Verified traveler
Most popular destinations
Hotels
Niranta Airport Transit Hotel & Lounge Terminal 2 ArrivalsThe Leela MumbaiThe Taj Mahal Palace MumbaiNovotel Mumbai Juhu Beach HotelAurika, Mumbai International AirportTrident, Nariman Point MumbaiDragonfly Apartments EmeraldThe Oberoi Mumbai
Taj Mahal Tower, MumbaiTaj Lands EndSai Palace HotelSvenska Design Hotel, MumbaiHilton Garden Inn Mumbai International AirportHoliday Inn Mumbai International Airport by IHGFour Seasons Hotel MumbaiCourtyard by Marriott Mumbai International Airport