8/10 Πολύ καλό
24 Νοεμβρίου 2024
Blood on pillow and sheet
I got there super late and all my friend and I wanted to do was get our room and relax and get some sleep before work in the morning! I live semi locally and was told I had to wait for approval to stay because of this!! I had personal reasons why I couldn’t stay home that night which I felt was no one’s business and as 2 adults checking into a room that I had already paid for it shouldn’t matter where I live!!! I paid a decent amount of money to literally stay from 11pm and was gone by 7am!! I just wanted a safe and comfortable place to shower and sleep and to have to wait for permission from a supervisor was ridiculous!! Basically saying they don’t want locals which blows my mind!!
Then I was so exhausted and the room, floors, and bedding all looked immaculate so I didn’t feel the need to do a thorough inspection but when I woke up the next morning I sure wish I did!! The sheets and pillow case I slept on had what looked like blood on it!! I was so grossed out I made myself late to work because I felt like I just had to shower again!! I then brought it to the attention of the lady who checked us out and she gave me a bit of an attitude because I didn’t bring it up during the night but like I said I never saw it till the morning!! Nothing was done or said or any kind of a refund or even an apology!! I will never go back there again!! Which is sad because for the most part everything else was really nice and clean but the lady at the desk needs customer service training!
Lacie
Lacie, ταξίδι 1 διανυκτέρευσης
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com