2/10 Poor
Jul 5, 2024
Id like to say how good or bad the sphinx safari was but we never saw it. Our driver couldnt find it so called the hotel who gave directions. I said i didnt think it was right place. Driver asked them again and theyvsaid yes. I asked twice theyvsaid yes sphinx safari. We had booked a deluxe room for 3 ,me my husband and son. They wanted to split us up putting my son in room a bit away from us saying they were doing us a favour. No they werent as we had shared supplies so needed to be close. It took them until 2am from midnight to sort room next to each other. I confronted other man who wventually agreed it was not the sphinx but they own both and put us here instead. I complained to expedia at 3am got refund and moved out to an amazing hotel the next day. These people lied and scammed us into trying to stay somewhere less than we paid for. Pyramid view...all we got was a wall from next door property
Vanessa
Vanessa, 3-night family trip
Verified Expedia guest review
