Ascott Sathorn Bangkok

Excellent hotel with modern amenities, friendly and accommodating staff.

Really big apartment with 3 TVs and washing machine/dryer. Hotel was clean and service was excellent. However location is in CBD area so you have to plan your trip around the working crowd

Great service but the rooms are old.

I stayed in almost every ascott worldwide this is the worst so far . The front desk is not professional at all and dont know what they're doing took me 45 minutes to check in and i was the only person there . And when i tried to extend my stay they made it so hard that i had to call them 3 times and they kept lying to me and wasting my time by saying they want to check if they have available rooms while i already made my reservationonline and all paid for makes no sense they need a better system and better training ir change that staff . I moved to fraser at soi 11 way better service for the same price and they are way more professional .

Excellent, great customer service. Good food in the 7th floor restaurant with a very nice view of the pool area. The gym is also one of the best I've used workdwide. Highly recommended.

Friendly staffs, quick check in, great location and clean. One down point is the furniture is about time to be refurbish.

My new shirt was stained by a lizard in the wardrobe. I contacted the front desk and asked to speak to the manager in charge twice but no one got back to me after the days. I had to bring the shirt down to the front desk and request for a cleaning. During my check out from the apartment, I was asked to pay a lump sum amount with no breakdown of items. The front desk were not able to give me a clear invoice with the itemized breakdown after 30mins of my waiting. As I had to catch a plane, the front desk promised that they will send me a soft copy of the invoice and so I left. However, till today I have yet to receive any invoice or has anyone contacted me.

Great hotel and great service! Not really the best location in Bangkok but has easy access to public transportation. We loved our room and the service!!!

The room is spacious and is equipped with all home appliances. It gives us a home feeling.

I visit Bangkok quite often and usually stay at one of the several Citadines Aparthotels due to the in-room facilities they offer. As a vegetarian (near-vegan), meal choices can sometimes be very limited in Thailand and therefore having a kitchenette with a stove and a microwave is a great asset. I knew that Citadines was under the umbrella, so-to-speak, of the Ascott group but I had not realized previously that the Ascott would offer the same facilities – just ultra-upgraded versions of them. The apartment itself was fabulous. The living area was vast, with an extremely comfortable sofa and a very large television. There was also a dining area, the kitchenette, a utility room with a washing machine, HUGE closet space, a very large and comfortable bed – with an additional television in the bedroom as well as both a rain-shower and a spacious bathtub. Not enough characters to give my full review: please add some vegetarian and vegan options to the bar and restaurant menus for a 10 out of 10. Highly recommended!