The staff is very friendly and was quite helpful with advising us with our activities. The view is stunning, having been able to see the entire island, including the volcano.
We booked infinite view suite with an outdoor hot tub. However, we needed to go up a flight of relatively steep stairs to access the hot tub, meaning that if we wanted to bring something to drink while in the hot tub, we would have to proceed cautiously, which was slightly inconvenient.
However, there was no insite parking, meaning that we had to walk to our room, although our luggage was carried for us by the staff.