Microtel Inn & Suites by Wyndham Gassaway/Sutton

2.0 star property
Hotel in Gassaway

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Microtel Inn & Suites by Wyndham Gassaway/Sutton

Exterior
Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free rollaway beds, free WiFi
Lobby
Property amenity
Laundry room

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Meeting room
  • Banquet hall
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
The price is $91
includes taxes & fees
$81 per night
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 2
  • 2 Queen Beds

Suite, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
115 Reston Place, Gassaway, WV, 26624

What's nearby

  • Braxton County Memorial Hospital - 16 min walk - 1.4 km
  • Flatwoods Outlet Mall - 9 min drive - 10.8 km
  • Sutton Dam - 10 min drive - 6.8 km
  • Sutton Lake Marina - 17 min drive - 13.9 km
  • Bee Run Swimming Area - 17 min drive - 14.1 km

Getting around

  • Charleston, WV (CRW-Yeager) - 61 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Wendy's - ‬8 min drive
  • ‪Custard Stand - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Long John Silver's - ‬13 min walk

About this property

Microtel Inn & Suites by Wyndham Gassaway/Sutton

Microtel Inn & Suites by Wyndham Gassaway/Sutton is a great choice for a stay in Gassaway. Free perks include WiFi, self parking, and continental breakfast daily between 5:00 AM and 9:00 AM. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 74 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 5:00 AM–9:00 AM
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250.00 per stay
  • Pets are allowed for an extra charge of USD 21.20 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Masks are required in public areas for unvaccinated guests.

Also known as

Microtel Inn Wyndham Gassaway Sutton
Microtel Inn Wyndham Sutton
Microtel Inn Wyndham Sutton Hotel
Microtel Inn Wyndham Sutton Hotel Gassaway
Gassaway Microtel
Microtel Gassaway
Microtel Inn & Suites Sutton/Gassaway Hotel Gassaway
Microtel Inn And Suites Sutton/Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel
Microtel Inn Wyndham Gassaway/Sutton Gassaway
Microtel Inn Wyndham Gassaway/Sutton
Gassaway Microtel
Microtel Inn And Suites Sutton/Gassaway
Microtel Gassaway
Microtel Inn Suites by Wyndham Gassaway/Sutton
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel
Microtel Inn & Suites by Wyndham Gassaway/Sutton Gassaway
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel Gassaway

Frequently asked questions

Does Microtel Inn & Suites by Wyndham Gassaway/Sutton offer free cancellation for a full refund?
Yes, Microtel Inn & Suites by Wyndham Gassaway/Sutton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Microtel Inn & Suites by Wyndham Gassaway/Sutton?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 21.20 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Microtel Inn & Suites by Wyndham Gassaway/Sutton?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Microtel Inn & Suites by Wyndham Gassaway/Sutton?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Only issue i has was with check in through hotels app when i arrived at the property, 2nd time it happened, i do online check in, then when i arrive the property tells me that the reservation is canceled through hotels.com, then they run check in a couple more times and magically it goes through. Otherwise this hotel is super convenient easy access from interstate and very clean.
Matthew, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We travel often for my daughters travel sports and this is hands down the worst hotel experience we've ever had. We stayed 2 nights. And no hot water. Were told at check in itll be on tomorrow. It was not. There was hardly anyone staying in hotel im assuming because it is so terrible so we asked for any sort of accommodation for the trouble since the hotel at this point was pointless. like a room with double beds or a discount on our stay because our sole purpose for the hotel was to take showers because our county had a major power outage. The general manager basically said F U not her problem. Obviously not that verbage but definitely that tone. Hotels.com called to attempt resolving the issue. General manager was just as rude to her. I dont know but if i hated my job as much as this lady clearly hates hers. I wouldnt work in customer service .
Meigan, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Worse night ever
First there was no hot water. The bathtub had a hole in it. The Wi-Fi didn’t work, and the tv kept cutting off and on. Worse night ever. After 12 hrs in the car, was excited to take a hot bath/shower, and relax. So much for that. The front desk worker was wonderful.
Kenaio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hunters paradise
This is rated a 2 star hotel. I would probably give it 1.5 stars and that is generous. Room was small and probably not the most cleanly. Ceiling tiles were missing from the ceiling in the hallway where it looked like repairs to pipes were made. Very outdated. It was cheap and good enough for a 1 night stay. I think they cater to a lot of hunters. It was nice that I got a free breakfast. A little limited but okay.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beau, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annual trip
The hotel was clean and quiet. We come here Once a year and usually stay at this hotel
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

victor, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Window was broken and double-glazing filled with dirt, wifi was so poor as to be unusable. Check-in was marred by me booking an upgrade through Hotels.com that was rejected but the only evidence of this was a note inconspicuously marked on the booking reference. Incidentally, the room was available :-(
Ian, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Danny, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I would not have stayed at this property if I had known a few things. The property is located up a steep and winding road. I was driving my motorhome. When I checked in, I was informed I couldn't park on the parking lot. There was less than 15 vehicles on the entire lot. I had to park my motorhome in a gravel lot, that you couldn't even turn around in, and that didn’t have any lighting. I felt very unsafe! When I went to take a shower, there were hairs on a shelf on the side of the tub where it looked like someone shaved. In the bottom of the tub was long hair. I was told if I damaged the gravel parking lot I would be charged $250. They wanted copies of both mine and my husband's driver's licenses - I've never heard of needing both. Check in took too long and they have too many rules that come with charges if you break the rules. And if we asked a question, the answer was, 'that's above my pay grade'. I definitely won't be staying here again and wouldn't recommend it.
Deborah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Matt, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Maggie, 3-night trip
Verified Hotels.com guest review

2/10 Poor

We paid extra to have late checkout at 1:00 p.m. when we checked in at 2:00 a.m. in the morning they said that they do not allow late checkouts. We had tried to ride our motorcycle as long as we could knowing that we wasn't going to be here at the motel until at least 2:00 a.m. so when we booked we asked for late checkout and it as far as we know was approved. All suda machines were out of soda when we ask where the pop machines were the clerk gentleman working at the front desk told us where they were but never informed us that they were empty so I used my card to buy because it would not take cash which he informed me of charge my card twice and there was nothing in it and had not been for at least a month. When we first got there they put us on the third floor at the very end we after riding the motorcycle all day and half the night there was no water pressure or hot water for at least 20 minutes after I went down and asked if we could get closer to the water or at least hot water inform me that it takes 20 to 30 minutes for the hot water to reach this area. When we walked into the room the air conditioner was set on 60° which didn't bother me at all but was a little chilly at first. Definitely no water pressure . We travel a lot and we definitely will take this place off the list. I recommend going a little further down the road to flatwoods always been treated great and rooms are very nice water pressure is good.
Bryan, 1-night romance trip
Verified Expedia guest review

6/10 Good

Needs updating and upkeep. employees nice, ground nice, hotel needs work
Marc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice stop for the night. Had an issue that dealt with right away. Decent breakfast
Bob, 1-night family trip
Verified Expedia guest review

6/10 Good

Loved that it was in the mountains.
Stephanie, 1-night family trip
Verified Expedia guest review

6/10 Good

Some good some bad
Sorry to say this was not a very pleasurable experience. The room was dated, while not filthy, not very clean. The hallway had ceiling tile missing, damaged plaster on the walls. The bed was comfortable and the room quiet. The lock on the back entrance door was not operating. The breakfast was fine, and the Mexican Restaurant down the highway was excellent.
Mike, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent stay
Stayed 2 nights. First room A/C was barely functional. Room change fixed that. Staff was excellent from the top down, friendly and helpful.
John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Quiet
david, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Guy, 6-night trip
Verified Expedia guest review

6/10 Good

Jeff, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

I will never again stay at this hotel We were evacuated in the middle of the night due to CARBON MONIXIDE poisoning! No apology. No other accommodations provided. And no refund.
Mark, 1-night family trip
Verified Expedia guest review

4/10 Fair

Toilets wouldnt flush, shower knobs keep spinning, not much of a complimentary breakfast.
Nate, 1-night romance trip
Verified Expedia guest review