6/10
Purchasing through hotels. They gave a total including fees and taxes price. But they charge $14/day for parking in their own property. Both embassy suites and hotels.com were unwilling to rectify this issue as it wasn’t made readily apparent that this fee existed. They hid it within a group of other fees that you had to read the policy to get. I feel this is shady practices as 1) it stated taxes and fees were including in the price, 2) paying for parking is not common at most hotels, 3) it was parking on their own lot, and 4) parking is something most would need and should therefore be told about clearly with the quoted price. I would not have gotten a room at this place had I known this in advance. I will not be staying there in the future and I’m still on the fence whether I will use hotels.com in the future
Kevin
Οικογενειακό ταξίδι 1 διανυκτέρευσης