This hotel was a last minute booking to save us from a terrible hotel we had found ourselves in in Istanbul, and from the moment we were greeted by the manager Chisam, we knew that things would be better. The staff all around cannot be praised enough -- they went out of their way to make our experience as positive as possible, including packing breakfasts for our 4:30 AM departure. The building itself is really lovely, a perfect combination of old charm (also literally old, you can see ruins through glass panels in the dining area) and new amenities (the shower was perfect). A caveat that the bathroom in the family suite at least was essentially a frosted glass cubicle -- with no door on the actual toilet area. If your family is not particularly close, it's less than ideal. Also a heads up that there were roosters nearby -- in the grand scheme of noise in Istanbul, it was a quieter spot, but you should still expect plenty of activity from the street at all hours. To end on a final positive, the breakfast was perfect. Truly one of our better meals on the trip. I would certainly stay here again.