High Peaks Resort

Our stay was enjoyable. However, when we left, we failed to take our garment bag out of the closet in room 319. I called the property that day to see if it was found. Was told the head of housekeeping would contact us when she/he returned. Called again 2 days later. Same excuse. Now it is over a week and a half with no response. Very upset with your lack of responsibility. Also, we had a room with a pull out sofa that my grandson slept on. We thought that the bed was a little messy when we first opened it. But because it was a pullout we figured that it got that way when it was closed up. Long story short, we found a pair if socks in the bed that were not ours, and a pair of underoos in the closet, also not ours. This tells me that the bed was not made between clients. Perhaps your houskeeper should show up to work more often and check up on her staff. We would appreciate it greatly if someone could get the houskeeper to respond to our problem. I will again call to see if we can get any info.

We had a wonderful stay at High Peaks Resort. The staff was ultra accomodating. The location is awesome and everything was clean and comfortable. The pool area is ready for a remodel however.

Good

Lovely hotel, very gracious staff . The hot chocolate and warm cookies after a day of skiing was welcomed by adults and children alike!

Great room!! Beautiful Lake views!!

The bathroom door interfered with the closet door. It was a weird design. You had to lock the bathroom door in an unusual way.

Absolutely amazing, already booked to go back in February.

Just amazing hospitality from the staff understanding and very respectful

I thought it was noisy. I could hear people outside or next to my room, the snow plow outside, and a noisy heater in my room.

Outstanding friendly staff. Nice quiet rooms.