Radisson BLU Hotel Durham

Stayed as a key worker during lockdown. Limited menu available, very poor choice, choice of six microwave meal options. Tv broken in room so was moved. Breakfast even worse, dry croissant on its own with a juice, apple and yoghurt. Not what I expect from the raddison and still charging regular occupancy fee. Car parking £14 per night, which is absolutely ridiculous. As a result, I stayed one night and moved elsewhere for the rest of my business trip.

Wasn't as clean in the hall ways and the bed had a few weird stains on the sides of the mattress. Not the best for 80quid a night and overpriced breakfast

V helpful staff and good position. Good Room Service. Easy parking.

Hotel stay was good. Breakfast was also OK.

Premium price, decidedly worn property. AC not operative, and like most hotels that seem to want to destroy the environment, the common areas are super heated to 25+ deg C (why?). Covid controls mean the mini bar is removed and the door refitted by a joiner lacking the skills if the title and the bottled water has been removed! Disgusted with that little treat. River side view superior room - nope dont, circulation space is marginally bigger, but the hotel over looks a building site, a very poor view indeed. The noise from the drunken locals congregating in front if the hotel shouting abuse at one another a real treat - new words leant, thanks. Armchair armrests are worn and fairly greasy. Bar, well, no bar service unless you are seated, so table service. Three trips for barkeep to decide what diet cola was available for me to return to room with in lieu of water for my arid accommodation. Oh lots of drunks in the foyer too In advance i contacted the hotel for details on parking availability. Im still waiting to find out. Summary, poor service, lots of noisy drunks, average room over priced with horrid views despite the premium price, covid controls from jobsworth brigade, sub-saharan AC and similar lack of h2o - off to find an oasis

EXTORTIONATE SCAM PARKING SERVICE. No information provided up front, received only a parking fine in the mail afterwards. Working with trading standards to shut this one down right now. Do not be deceived by these unscrupulous operators. Many other fine hotels available with clear policies.

Always hit and miss at this hotel! Paid for a premium room cause I hoped for a good quality bed. Unfortunately didn’t get one, so asked for a mattress topper, 2 mattress protectors were put on! Had to ask again and sort of got a little topper! Good quality beds would just be better. Breakfast was truly awful! The new rules means table service

We first arrived at the hotel at 1.30pm well in time for us using the spa at 2pm. The que to check in was miles long so I informed the spa that we would probably be late in which they said was fine. We eventually got to the reception desk 40 mins later to be told our room was not ready and we should go to the spa with all of our bags. With no where to leave our luggage I asked the spa if we could use this any later as we would have no where to

Good location, comfortable rooms. Only negative is the expensive parking.

Staff were great throughout and even allowed us to check in much earlier as arrived early but was only after validating the parking so we could go shopping! Negatives, Parking only offered a £3 discount from £17 to £14 for 24 hours which seemed rather expensive especially when there’s a lot closer hotels and apparent cheaper parking nearer to the centre after exploring but hey ho