Hotel Novalis

Lovely welcome at the front desk, good clean room, good location, good breakfast. Friendly service. I would return and/or recommend.

Staff was exceptional in making us feel welcome. There is no air conditioning but we didn't need it. Coffee is provided. Hotel is a very quaint old building but very clean and well kept. I would not hesitate to stay again.

The hotel room was very small and smelled terrible. The internet was not working when we got there and I had to work in their small reception area for over an hour. They did get it working but it was slow and undependable. The staff was very kind.

This place is basic. Very old building. The rooms are on the second floor with no lift. My room was clean but it's like living in a dark communist apartment. Bare bones. Dim light. Dark maroon colors. The neighborhood is quiet but the walls are paper thin. Not joking. I could hear the guy next door snoring, typing on his laptop, talking on the phone. Beware if you're a light sleeper. Front desk is not staffed 24x7 so be sure to arrive during regular hours otherwise email them in advance to arrange check in. Bottom line: if you're on a budget like I was, it's a fine room for $60/night. Location is worth it.

We arrived at the hotel at 2.00 pm and found it all locked up. We buzzed the bell with no luck. We then phoned the three telephone numbers on the sign, once again with no answer. As the hotel is part of an apartment block we buzzed the bells to enquire if the hotel was open. A guy in one of the flats let us in to the foyer where we found the reception, once again all locked up. A member of our party went across the street to a hostel who had 2 double rooms en suite for 3 days so we checked in there. A bit later the owner of the hotel phoned me and said they were now open and we could now check in. I explained we had now got rooms elsewhere as we couldn't wait any longer, as we had waited almost an hour for it to open. He said he was on the 3rd floor and didn't hear the bell or the telephones. I then received an email from the hotel asking what time would our arrival be, which was sent at 12.40 pm that day. Don't waste your time booking this hotel. The reception should have been open, as it stated on the door it was open from 8.30 until 4.00 on a Sunday. All in all I found them totally unprofessional and unreliable.