Well Located in the center of the city, the room has all of the facilities, the spa is challenging when you have a busy day, but:
1. Check out is very early (10.00) in the morning.
2. If you stay more than one night, cleaning services and new/clean towels are offered under extra payment!
3. Breakfast is below expectations. Very poor variety (no juice offered for example), and many more basic things were missing). Supposed to have an extra choice of a specific menu (between 4-5 varieties) but when you ask for example avocanto, there is a lack of this product (...), etc, etc. At least there are many other options around the venue, so better book room only option.
4. Check in process is rather conflicted, in case that you are not computer friendly. You have to send in advance your passport or ID, but when there is a roaming option, this might cause some issues..
5. Spa is below standards. Even if there is reception , nobody is there to control who is entering.. You can pass across the venue and you can enter and go down to the spa easily, without any control! Poor cleaning standards (for example 08:12 in the morning and there were no clean towels at all, dirty locker rooms, used towels were left around the spa from the previous day (....) even supposed that it starts from 07:00 in the morning.