Hôtel Caumartin Opéra - Astotel

I was shocked to walk into this hotel. I never would have committed had I known. The front desk personnel were wonderful. They really tried to accommodate us and I appreciated their help, BUT the place is a disaster. It is dingy, dirty and a shock to anyone looking for a three star. It is more of a hostel than hotel. Perhaps because they have bathrooms en suite, they can call themselves a hotel. We needed a triple so they put a foldaway in our room leaving us virtually nowhere to put our bags much less turn around. They offered us a free single room and removed the third bed which was so nice. But when I pulled apart the two beds to make space, the carpet was dusty and filthy. We laid down our towels on the floor b/c we couldn't bear the tought of having our feet on that carpet. The wallpaper is dingy & peeling and there is an overall feeling of yuckiness. That's just the room. The lift can accommodate just one person with a suitcase at a time. The hallways are so narrow you have to bring one bag at a time. The carpet is dingy and stained. I traveled with my 85 year old mother who was horrified. We found another hotel to move to and informed the front desk we would be checking out. They were super nice. They understood and gave me a refund but we had to stay there overnight. On the general area, it is near the Opera but in middle of narrow side street hard to get cabs. It needs a complete overhaul.

Hotel had building work that start at 0630 in the morning so not good

Great location good hotel but they were having some renovation

Overall in a very run-down condition. Unless extremely tight on budget i’d avoid It.

As we flew in, we arrived early (about 10am) and were told we could store our luggage but to come back at 2. That first face to face was rather impersonal.. Could have made a friendlier first impression, but it was all good from our 'official' check in at 2 to our departure. Room was not the configuration we had asked for, but they separated the beds the next day, as requested. Comfortable, free mini bar is great as is the opportunity to snack or have a drink downstairs from 1pm to 2am (free) Bonus is that you can visit any of their 13 or so hotels around the city and use their 'snack hospitality ' as well. As we walked to so many of the points of interest, we actually tested this at one of the other hotels and were warmly welcomed. A sit down with a cold drink and a great big cookie was a great way to break the journey (or for a toilet break if you needed one) Plug in the bath and shower needed a bit of attention, but didn't affect our stay