Our stay here was a great experience. The staff are calm, polite, and helpful. Truly a unique experience anymore. There is plenty of shopping and dining within walking distance. They do use down bedding, which they gladly switched out for me, since I have allergies. (There is even a hypoallergenic floor, but it was fully booked.) We tried one of the onsite restaurants, the Tasting Room, and enjoyed the food and atmosphere. We will be returning here in the future.